PLEASE READ THESE TERMS OF USE CAREFULLY.
These Terms of Use contain important information regarding legal rights, obligations and remedies including information about future changes to these Terms of Use, limitations of liability and dispute resolution procedures. Please note that Section 13 contains a binding arbitration provision and class action waiver that affect how disputes are resolved.
1. OVERVIEW AND DEFINITIONS
These Terms of Use ("Terms of Use") set forth the terms and conditions governing your use of the websites, mobile sites, portals, applications, and other online services (collectively, the "Site") associated with the business of Waste Connections and its subsidiaries and/or affiliates (collectively, "WCI," "we," “us,” “our” or similar references), including the content, features, functionality, information, and services available through the Site, such as account-management, billing, payment, service request, communication, and related online services (individually and collectively, the "Services"). These Terms of Use also set forth binding arbitration and class action waiver provisions that apply broadly.
By accessing or using the Site or Services, you agree to these Terms of Use. If you do not agree to these Terms of Use, you may not access or use the Site or Services. Nothing in these Terms of Use shall be deemed to confer any third-party rights or benefits.
The terms “you,” “your,” “User,” or “customer” refer to any individual or entity who accepts these Terms of Use by accessing or using the Site or the Services found at the Site. If you are agreeing to these Terms of Use on behalf of a company, organization, or other legal entity, you represent and warrant that you have the legal authority to bind that entity to these Terms of Use, in which case the terms “you,” “your,” “user” or “customer” shall refer to that entity.
These Terms of Use govern your use of the Site and Services. Your waste, recycling, environmental, or other services provided by WCI or its affiliates may also be governed by separate customer service agreements, service terms, invoices, statements, pricing information, fee disclosures, and other applicable terms, including any information about charges and fees applicable to your account or service agreement. In the event of a conflict between these Terms of Use and a written customer service agreement governing your services, the written customer service agreement will control with respect to those services and to the extent of such conflict, unless otherwise expressly stated.
2. AUTHORIZATION
WCI customers and their respective employees (each, an “Authorized User”) are authorized to use the Site solely for purposes relating to their own respective account(s). WCI customers and their respective employees are not authorized to use or access any portion of the Site that relates to another customer’s account.
Third parties, including brokers, agents, competitors, consultants, or other commercial entities, are not authorized to use the Site for any purpose, including without limitation accessing, viewing, changing, or attempting to change any customer information, billing information, account information, payment information, service information, or other data, unless the third party first obtains WCI’s express written consent. Third parties may not acquire any authorization to use the Site, including for billing or payment purposes, from a customer through letters of authority, agency designations, or similar documents unless WCI has expressly agreed in writing, and any such customer-provided authorization shall be void as to WCI absent such agreement.
Unauthorized commercial use of the Site, unauthorized access to the Site, unauthorized use of customer accounts, or attempts to change information on the Site are strictly prohibited and may be subject to civil and criminal remedies under applicable federal, state, and local laws, including but not limited to, the Computer Fraud and Abuse Act of 1986, 18 U.S.C. § 1030, the Electronic Communications Privacy Act, 18 U.S.C. §§2701 et seq., and Chapter 143 of the Texas Civil Practice and Remedies Code.
3. SITE CONTENT
The content on the Site and the Services, including without limitation, text, software, scripts, source code, graphics, photos, videos, audio, interactive features, designs, layouts, interfaces, the trademarks, service marks, trade names, logos, slogans, information, data, other materials contained on or made available through the Site, and any compilations of the foregoing (collectively “WCI Content”), are owned by or licensed to WCI and are protected by copyright, trademark, patent, trade secret, and other intellectual property and proprietary rights laws in the United States, Canada, and other jurisdictions.
The WCI Content is provided to you as-is, as-available, and with all faults, for your informational and authorized use only. Except as expressly permitted by WCI in writing, WCI content may not be downloaded, copied, reproduced, distributed, transmitted, broadcast, displayed, sold, licensed, modified, or otherwise exploited for any purpose.
No right or license under any copyright, trademark, patent, trade secret, or other proprietary right is granted by these Terms of Use, except for the limited right to access and use the Site and Services in accordance with these Terms of Use. WCI reserves all rights not expressly granted in and to the WCI Content, the Site, and the Services. These Terms of Use do not transfer ownership of any WCI Content, Site, Services or related intellectual property rights.
4. USE OF THE SITE AND SERVICES
The Site and Services may only be used for purposes authorized or intended by WCI. You agree not to circumvent, disable, damage, overburden, impair, or otherwise interfere with the security-related features of the Site or the Services, including, without limitation, features that prevent or restrict use, copying, downloading, scraping, indexing, or distribution of any WCI Content, or enforce limitations on the use of the Site, Services, or WCI Content.
You may not use the Site or Services in any manner that: (i) imposes an unreasonable or disproportionately large load on the Site's infrastructure, or otherwise adversely affects, restricts, or inhibits any other user from using and enjoying the Site; (ii)introduces or transmits to or through the Site or Services any virus, Trojan horse, worm, malware, ransomware, spyware, or other harmful or disruptive, or malicious code, file, script, program, or technology; (iii) constitutes, contains, or transmits false or misleading indications of origin, false statements of facts, impersonations, or misrepresentation of identity, authority, affiliate, or account rights; (iv) results in the unauthorized transmission, extraction, scraping, mining, copying, or collection of any information, data, text, images, links, files, account information, customer information, or other materials; (v) accesses or attempts to access another customer’s account or information; (vi) interferes with, disrupts, or attempts to gain unauthorized access to the Site, Services, accounts, servers, networks, systems, or data;(vii) uses any robot, spider, scraper, crawler, data-mining tool, automated script, artificial intelligence tool, or other automated means to access, monitor, copy, train on, extract, or collect information from the Site without WCI’s express written consent; (viii) is illegal or promotes, encourages, or facilitates illegal activity; (ix) promotes, encourages, or engages in defamatory, harassing, abusive, threatening, fraudulent, deceptive, or otherwise objectionable conduct; (x) promotes, encourages, or engages in child exploitation, hate speech, terrorism, violence, or intolerance against any protected class; (xi) promotes, encourages, or engages in spam, phishing, unsolicited bulk communications, credential harvesting, hacking, or other abusive or unauthorized practices; or (xii) infringes, misappropriates, or violates the intellectual property, privacy, publicity, confidentiality, contractual, or other rights of WCI or any other person or entity.
WCI may change, suspend, restrict, or discontinue any aspect of the Site or Services at any time, including the availability of any Site feature, Services, WCI Content, account functionality, pricing information, fee information or other content. WCI may also impose limits on certain features and Services or restrict your access to parts or all of the Site without notice or liability.
Due to technical difficulties with the Internet, software, systems, networks, third-party services, or transmission processes, inaccurate, delayed, unavailable, incomplete, or corrupted information may appear on or be transmitted through the Site. Computer viruses or other harmful programs may also be inadvertently downloaded from or through the Site or Services. You are responsible for implementing appropriate safeguards to protect your systems, devices, accounts, and data.
5. ACCOUNT
To use certain Services, you may be asked to create an account (“Account”) by providing information such as your name, email address, physical address, telephone number, account number, payment information, account preferences, and other relevant information. WCI’s Privacy Policy explains how certain personal information may be collected, used, disclosed, and protected.
When you use Services through the Site, you accept and agree to these Terms of Use, the Privacy Policy, and any other specific terms applicable to the Services. Neither WCI nor any of its data providers, vendors, or service providers will be liable in any way to you or to any other party for delays, inaccuracies, errors, omissions, interruptions, or unavailability of materials or information published or made available through the Site, except to the extent liability cannot be limited under applicable law.
When you create or use your Account, you may be asked for your home or mobile telephone number, email address, or other contact information so that we may contact you regarding importation information about your service, account, invoices, payments, service alerts, and other account-related matters. By providing your telephone number to WCI, you consent to receive calls, prerecorded messages, autodialed calls, text messages, or other communications from or on behalf of WCI regarding your service, account, invoices, payments, service alerts, and other account-related matters, subject to applicable law and your communication preferences.
When you visit the Site, use the Services, create or access an Account, make a payment, submit a service request, send an email, or otherwise transmit or receive information to or from WCI electronically, you are communicating with WCI electronically, and you consent to receive communications from WCI electronically, including by email, text message, notices posted on the Site, account messages, or other electronic means, subject to applicable law and your communication preferences. You agree that all agreements, notices, disclosures, and other communications that WCI provides to you electronically satisfy any legal requirement that such communications be in writing.
Third-party commercial payment sources are not permitted payment methods for your Account, including payments made through the Site, mobile applications, portals, or otherwise, unless expressly authorized by WCI in writing. You represent and warrant that you are authorized to use any payment card, bank account, or other payment method you provide to WCI. All billing and payment information you provide must be truthful, accurate, current, and complete. Providing false, inaccurate, incomplete, or unauthorized billing or payment information is a breach of these Terms of Use and may result in rejection, reversal, or cancellation of a payment, transaction, order, or service request.
Users of WCI accounts must be 18 years or older, must properly register, and must have or be authorized to access a waste or recycling services account with WCI (an “Account Holder”). An account is available only to users who complete the information required by the Site’s enrollment or registration process. As an Account Holder, you agree to provide true, accurate, current, and complete information about yourself and to maintain and update such information as necessary and to comply with the provisions and requirements of these Terms of Use, the Privacy Policy, and any other applicable terms.
WCI reserves the right to revoke, suspend, restrict, or prohibit your account or access to the Site or Services for any reason at any time, with or without notice, including upon any violation of these Terms of Use, the Privacy Policy, or any other applicable terms.
You are responsible for maintaining the confidentiality of your account credentials, including your username and password. You may not share your password or account credentials with third parties without first obtaining WCI’s express written consent. You agree to accept responsibility for all activities that occur under your account or password. You agree to immediately notify WCI of any unauthorized use of your account or other breach of security.
6. LINKING
The Site may contain links and pointers to other websites, applications, platforms, resources, or services. Links to or from the Site to websites or resources maintained by third parties do not constitute an endorsement, sponsorship, approval, or recommendation by WCI or its affiliates of any third-party website, content, product, service, or resource.
WCI is not responsible for the availability, accuracy, content, policies, practices, security, or performance of any third-party website resources. You access third party websites and resources at your own risk. Any concerns regarding an external link should be directed to the applicable website administrator or webmaster.
You may not link to the Site in any manner that falsely suggests affiliation, approval, authorization, sponsorship, or endorsement by WCI, or that damages, disparages, or dilutes WCI’s reputation, trademarks, or goodwill. WCI reserves the right to require removal of any link to the Site at any time.
7. DISCLAIMER OF WARRANTIES; LIMITATIONS ON LIABILITY
USE OF THE SITE, SERVICES, AND WCI CONTENT IS AT YOUR SOLE AND EXCLUSIVE RISK, AND THE RISK OF DAMAGES FROM THE FOREGOING RESTS EXCLUSIVELY WITH YOU.
EXCEPT FOR ANY WARRANTIES THAT MAY BE EXPRESSLY PROVIDED IN A SEPARATE WRITTEN AGREEMENT SIGNED OR OTHERWISE ACCEPTED BY WCI, THE SITE, SERVICES, AND WCI CONTENT ARE PROVIDED "AS IS", “AS AVAILABLE,” AND “WITH ALL FAULTS” AND WITHOUT REPRESENTATIONS, WARRANTIES, OR CONDITIONS OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING, BUT NOT LIMITED TO, ANY REPRESENTATIONS, WARRANTIES, OR CONDITIONS OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, COMPLETENESS, RELIABILITY, SECURITY, AVAILABILITY, OR ERROR-FREE OPERATION.
IN NO EVENT SHALL WCI BE LIABLE TO YOU OR ANY THIRD PARTY FOR DAMAGES RESULTING FROM: (1) THE SITE OR SERVICEDS FAILING TO OPERATE UNINTERRUPTED, TIMELY, SECURELY, OR ERROR FREE; (2) DEFECTS, ERRORS,DELAYS OR OMISSIONS IN THE SITE,SERVICES, OR WCI CONTENT; (3) VIRUSES, MALWARE, OR OTHER HARMFUL COMPONENTS; OR (4) INACCURATE, INCOMPLETE, OR UNAVAILABLE SITE CONTENT, ACCOUNT INFORMATION, BILLING INFORMATION, PAYMENT INFORMATION, SERVICE INFORMATION, OR OTHER INFORMATION;(5) UNAUTHORIZED ACCESS TO OR USE OF ACCOUNTS, SYSTEMS, SERVERS, NETWORKS, OR DATA; OR (6) ANY THIRD-PARTY PRODUCTS, SERVICES, WEBSITES, SYSTEMS, OR PLATFORMS.
IN NO EVENT SHALL WCI BE LIABLE FOR ANY BREACH IN TRANSACTION SECURITY CAUSED BY A THIRD PARTY ARISING OUT OF OR RELATING TO ANY ATTEMPT TO UTILIZE ANY FEATURE OF THE SITE OR SERVICES.
IN NO EVENT SHALL WCI BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, PUNITIVE, REMOTE OR SPECULATIVE DAMAGES, OR DAMAGES FOR LOST PROFITS, LOST REVENUE, LOST BUSINESS, LOST GOODWILL, LOST DATA, LOSS OF USE, BUSINESS INTERUPTION, OR COST OF SUBSTITUTE SERVICES, ARISING OUT OF OR RELATING TO USE OF OR INABILITY TO USE THE SITE, SERVICES, OR WCI CONTENT.
THESE LIMITATIONS APPLY WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER BASIS, EVEN IF WCI HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
BECAUSE SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN WARRANTIES OR DAMAGES, SOME OF THE ABOVE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU. IN SUCH JURISDICTIONS, THE LIABILITY OF WCI SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.
IN NO EVENT SHALL THE TOTAL LIABILITY OF WCI OR ITS RESPECTIVE SHAREHOLDERS, MEMBERS, PARENTS, SUBSIDIARIES, AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, REPRESENTATIVES, DISTRIBUTORS, SUPPLIERS, VENDORS, OR THIRD PARTIES PROVIDING SERVICES FOR OR THROUGH THE SITE OR THE SERVICES TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION ARISING OUT OF OR RELATING TO YOUR USE OR INABILITY TO USE THE SITE, SERVICES, OR WCI CONTENT, WHETHER IN CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, STATUTE, OR OTHERWISE, EXCEED THE GREATER OF: (A) THE AMOUNT YOU PAID TO WCI, IF ANY, IN CONNECTION WITH THE APPLICABLE EVENT OR TRANSACTION GIVING RISE TO SUCH LIABILITY; OR (B) FIVE DOLLARS ($5.00).
8. INTERNATIONAL USE
The Site is operated from the United States. WCI makes no representation that the Site, Services, or WCI Content are appropriate or available for use outside the United States. Those who choose to access the Site or Services from outside the United States do so on their own initiative and are responsible for compliance with applicable local laws.
9. INTELLECTUAL PROPERTY RIGHTS; LIMITED LICENSE
All WCI trademarks, service marks, trade names, logos, slogans, and other identifying marks appearing on the Site, the Services, or WCI Content are the sole and exclusive property of WCI. You may not copy, display, use, register, or attempt to register any WCI marks, or any marks confusingly similar to WCI marks, without WCI’s prior written consent. You may not use WCI's marks in any manner that discredits, disparages, dilutes, or misrepresents WCI or its products or services. All other trademarks appearing on the Site, the Services, or the WCI Content are the property of the respective owners, who may or may not be affiliated with, connected to, or sponsored by WCI.
You may not frame or utilize framing techniques to enclose any WCI Content, including images, text, page layout, or forms, without WCI’s prior written consent. You may not use any metatags or any other "hidden text" using WCI’s names, trademarks, trade names, logos, slogans or other identifying marks without WCI’s prior written consent. You may not use WCI’s names, trademarks, trade names, logos, slogans, or other identifying marks as any part of a link without WCI’s prior written consent.
Any unauthorized use terminates any license or permission granted by WCI. Except as expressly stated in these Terms of Use, nothing contained herein shall be construed as granting, by implication, estoppel, or otherwise, any license or right to the Site, Services, WCI Content, or any intellectual property rights.
Except for personal information that WCI obtains from you and handles in accordance with its Privacy Policy, any information, feedback, comments, suggestions, ideas, materials, or submissions you provide to WCI through or relating to the Site or Services shall be deemed nonconfidential and nonproprietary to you and may be used by WCI for any purpose without restriction, compensation, attribution, or obligation to you.
10. POLICY FOR MAKING CLAIMS OF COPYRIGHT INFRINGEMENT
If you believe that any content has been posted on the Site in a manner that constitutes copyright infringement, please notify WCI by providing its designated Copyright Agent with the following written information:
1. A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
2. A description of the copyrighted work(s) claimed to have been infringed;
3. A description of the material on the Site that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, together with information reasonably sufficient to permit WCI to locate the material;
4. Information reasonably sufficient to permit WCI to contact you, such as your address, telephone number, and email address;
5. A statement by you that you have a good faith belief that the use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
6. A statement by you that the information in your notice is accurate and, under penalty of perjury, that you are authorized to act on behalf of the owner of the exclusive right that is allegedly infringed.
WCI's designated Copyright Agent for notice of claims of copyright infringement is:
Waste Connections US, Inc.
3 Waterway Square Place, Suite 110
The Woodlands, TX 77380
Attention: General Counsel
(832) 442-2200
11. INDEMNIFICATION
You agree to indemnify, defend, and hold harmless WCI and its shareholders, members, parents, subsidiaries, affiliates, directors, officers, employees, agents, representatives, vendors, service providers, successors, and assigns from and against all claims, liabilities, damages, losses, costs, and expenses, including attorneys' fees and expenses, arising out of or relating to:
(A) your use of or access to the Site, Services, or WCI Content;
(B) your account or activities occurring under your account or credentials;
(C) your violation or alleged violation of these Terms of Use;
(D) your violation or alleged violation of any applicable law or the rights of any person or entity; or
(E) any information, content, materials, or submissions you provide through or relating to the Site or Services, except to the extent such claims, liabilities, damages, losses, costs, or expenses are caused solely by WCI’s wrongful conduct.
WCI reserves the right, at your expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which case you agree to cooperate with WCI’s defense of such matter.
12. CHANGES
WCI may change, suspend, restrict, or discontinue any aspect of the Site or Services at any time, including the availability of any Site feature, database, account functionality, payment functionality, content, or Services. WCI may also impose limits on certain features or Services or restrict your access to parts or all of the Site without notice or liability, at any time and in WCI's discretion, without prejudice to any legal or equitable remedies available to WCI.
WCI may suspend or terminate your account, your access to the Site or Services, or these Terms of Use at any time, with or without notice, for any reason, including conduct that WCI believes violates these Terms of Use, the Privacy Policy, other policies or guidelines posted on the Site, or applicable law, or conduct that WCI believes is harmful to other customers, WCI's business, WCI’s systems, WCI’s data, WCI’s service providers, or other persons or entities.
Upon termination, your right to access and use the Site and Services shall immediately cease. Sections that by their nature should survive termination shall survive, including provisions relating to intellectual property, disclaimers, limitations of liabilities, indemnification, dispute resolution, arbitration, class action waiver, governing law, and miscellaneous terms.
13. BINDING ARBITRATION; CLASS ACTION WAIVER; RECOVERY OF ATTORNEY’S FEES
Any disputes, controversies, or claims arising out of or relating to rate adjustments, fees, charges, or surcharges shall be resolved by mandatory binding arbitration before a single arbitrator administered by the American Arbitration Association in accordance with its Commercial Arbitration Rules (collectively “Rules”), except as modified by this Agreement. Judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof. This agreement to arbitrate is governed by the Federal Arbitration Act.
Notwithstanding the foregoing or anything else to the contrary, the following disputes, controversies, and claims are not subject to mandatory binding arbitration: (A) either party’s claims against the other in connection with bodily injury, property damage, hazardous waste, non-confirming waste, or what is sometimes referred to as “Excluded Waste”; (B) claims by any Waste Connections affiliate to collect past due charges, late fees, interest, finance charges, collection costs, attorneys’ fees, liquidated damages, or other amounts; (C) pursuit by any Waste Connections affiliate of any claims or relief relating to responsibility for equipment or the early termination of a contract as provided in any agreement between the parties; (D) any claims relating to equipment, confidential information, intellectual property rights (including but not limited to trade secrets), systems, data, personnel, customers, facilities, or operations, or to protect the security, integrity, or safety of property, services, facilities, personnel, or operations of any Waste Connections affiliate; (E) any claims arising out of or relating to the abuse or misuse of online services, including unauthorized use of or access to online services of any Waste Connections affiliate; and, (F) any other disputes, controversies, or claims that do not arise out of or relate to rate adjustments, fees, charges, or surcharges.
THE PARTIES HERETO AGREE THAT ANY AND ALL DISPUTES, CONTROVERSIES, OR CLAIMS OF ANY NATURE, WHETHER IN ARBITRATION OR OTHERWISE AND WHETHER RELATING TO THIS AGREEMENT OR OTHERWISE, MUST BE BROUGHT IN A PARTY'S INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF, CLAIMANT, OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, COLLECTIVE OR REPRESENTATIVE ACTION. ACCORDINGLY, EACH PARTY HEREBY WAIVES ANY AND ALL RIGHTS TO BRING OR JOIN ANY CLAIM OR ACTION AS A PLAINTIFF, CLAIMANT, OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED,COLLECTIVE OR REPRESENTATIVE PROCEEDING, RELATING TO ANY DISPUTE, CONTROVERSY OR CLAIM BETWEEN THE PARTIES.
Notwithstanding anything to the contrary in the applicable arbitration rules or otherwise, any issue concerning the interpretation, applicability, enforceability, or validity of agreements to arbitration or class action waivers shall be decided by a court of competent jurisdiction and not by an arbitrator.
Except to the extent prohibited by law, WCI will be entitled to recover its court costs and reasonable attorneys’ fees and expenses incurred in successfully proving any breach of these Terms of Use.
14. PRIVACY POLICY
The Site is a United States website and is subject to United States law. WCI's collection, use, disclosure, and protection of personally identifiable information and other personal information collected through the Site or Services is governed by WCI’s Privacy Policy. A link to the Privacy Policy can be found in the footer of the Site. You acknowledge and agree that WCI's Privacy Policy is incorporated into these Terms of Use.
15. MOBILE / SMS USE TERMS AND CONDITIONS
Text Notification Eligibility
WCI’s text notification feature is available in select areas only. You may receive an email or other notification to update your communication preference when the text message communication option becomes available to you. Subscribers may receive service alerts and account-related messages from WCI or its service providers. This feature applies exclusively to U.S. mobile numbers; landline and international numbers are not eligible. Message frequency varies.
You represent that you are the account holder or authorized user of any mobile telephone number that you provide to WCI. If you change or deactivate that number, you are responsible for promptly updating your communication preferences or otherwise notifying WCI. WCI, its service providers, and mobile carriers are not liable for delayed or undelivered messages
**OPT IN**
If you choose text messaging as your communication preference, you will receive an opt-in message on your mobile phone. Follow the instructions to reply YES or otherwise confirm your enrollment. An additional text message will confirm your opt-in status.
**OPT OUT**
To stop receiving text notifications from WCI, reply STOP. You will receive a final text confirming that you have been removed from WCI’s text message notifications. For assistance, you can reply HELP.
Types of Text Notifications You Will Receive
Text notifications from WCI may include information about your services, invoices, payments, service alerts, service schedules, account updates, and other account-related matters. You will not receive any sales or marketing-related text notifications through this text notification program unless you separately consent where required by applicable law.
Text Notification Charges
WCI does not charge you for sending text messages. However, standard message and data rates may apply based on your mobile service plan. Please check your mobile plan for more information. Texts are supported by most carriers, including AT&T, Sprint/Boost/Virgin, T-Mobile*/MetroPCS, Verizon Wireless, CellComUSA, C Spire Wireless, U.S. Cellular, Carolina West Wireless (CWW), and Google Voice.
*Note: All carriers, including T-Mobile, are not liable for delayed or undelivered messages.*
Customer Care Information
For help, reply HELP to any message. You may also contact WCI’s customer care team directly at 844-708-7274.
Privacy Policy
To learn more about how we handle your data and protect your privacy, please review our Privacy Policy, which can be found as a link in the footer of the Site.
16. MISCELLANEOUS
These Terms of Use do not supersede any separate written customer service agreement governing waste, recycling, environmental, or other services, except to the extent such agreement expressly incorporates these Terms of Use or otherwise expressly provides.
WCI may update or modify these Terms of Use from time to time. Updates will be effective when posted on the Site or when otherwise communicated to you, unless a later effective date is stated. Changes will not apply retroactively to any dispute arising before the effective date of the updated Terms of Use. Your continued access to or use of the Site or Services after the updated Terms of Use become effective constitutes your acceptance of the updated Terms of Use. If you do not agree to the updated Terms of Use, you must discontinue using the Site and Services.
If any term or provision of these Terms of Use is declared unlawful, void, or unenforceable by any court or other tribunal of competent jurisdiction, such term or provision will be deemed severable from the remaining terms and will not affect the validity or enforceability of the remaining terms.
The section headings in these Terms of Use are for convenience only and shall not be given any legal import.
The Site may contain typographical errors, inaccuracies, or omissions and may not be complete or current. WCI reserves the right to correct any errors, inaccuracies, or omissions, including after an order, payment, service request, or other transaction has been submitted, and to change or update information at any time without prior notice. Such errors, inaccuracies, or omissions may relate to pricing fees, charges, surcharges, service availability, service descriptions, account information, billing information, payment information, or other information. WCI reserves the right to cancel, reject, reverse, or refuse to accept any order, payment, service request, or transaction placed or submitted based on incorrect pricing, availability, or other information, except to the extent prohibited by applicable law.
WCI’s failure to insist upon or enforce strict performance of any provision of these Terms of Use shall not be construed as a waiver of any provision or right. No waiver by WCI of any provision of these Terms of Use shall be effective unless in writing and signed by WCI.
WCI may assign these Terms of Use, in whole or in part, at any time without notice. You may not assign these Terms of Use or any rights or obligations under these Terms of Use without WCI’s prior written consent.